State Farm® Insurance Agent Bob Kirk
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kay Karly Figueroa
March 20, 2024
"Bob helped me with my auto, renters and life insurance great customer service. I will def recommend to friends and family."
Terry Hodawanus
December 23, 2023
"Does not follow thru. I wanted to purchase additional insurance and seemed Bob was not interested and reception had no idea on the type of insurance I was needing. I called and reception said to stop in anytime so I left work early to get there before office was to close. Bob was gone. Receptionist sent me a text and said 2 days later on Monday would work for Bob and again I leave work early to get to his office before office closed and I even got there before office closing and office was dark and no body there. If this is how this office does business to get insurance I am Leary if I ever needed to put in a claim that I would be helped. Looking elsewhere."
Danielle Bocash
October 20, 2023
"So today I had my very first experience with state farm and let me tell you, it was amazing! Bob was so informative about my coverage and broke it down for me to understand and turns out if I would have lost my house due to a fire or whatever the case would have been, I probably wouldn't have been able to rebuild with the coverage I previously had! I was actually pretty shocked at that considering I had that coverage for the last almost 9 years of living in my house. I now have home and auto insurance through state farm. My auto insurance is significantly cheaper than my previous policy and I get WAY more coverage. My amount for homeowners insurance did raise a little bit but the coverage you get is phenomenal and well worth it. Bob was only the second person I've ever talked with about insurance but he was by far the most informative. I definitely have piece of mind having insurance through state farm. If you're looking for insurance I highly recommend going and seeing Bob! He is amazing!"
Kristen Jorgenson
September 22, 2023
"Bob is so helpful and knowledgeable! I can easily recommend him to friends & family"
KnO_ One217
September 22, 2023
"Amazing customer service and professionalism. Did a great job getting me and my family life insurance!"
Alex Woodhams
September 22, 2023
"Quick to answer, can tell Bob is looking out for you"
Kelly Lazenby
September 22, 2023
"I have only ever talked to Bob about my insurance once. otherwise I've had to hanna who seems to be doing everything herself. Bob doesn't respond to emails or phone calls I can maybe get a reply through text with Hanna. I switched state farm agents and got much better service I recommend just avoiding this office to begin with. in this town you need to be on the ball with communication and this office doesn't do this."
Shari Patzer
July 12, 2023
"Have been trying to get resolution on an issue since December. After someone answers the phone once, they never answer the phone again from that number. Has completely ghosted me and my husband. May be great for selling but if you need help with a claim or to resolve an issue, good luck getting any assistance."
Luke Reiske
May 30, 2023
"Bob and his team were great! They made sure my needs were met and have very affordable rates. I’ve been with a few different insurance agencies now and this is by far the best."
Tony Gee
May 26, 2023
"Outstanding service and personability! Seems like they are genuine in wanting to help wherever they can. Quick, affordable insurance. THANK YOU!!!"
"Has been a pleasure to work with you too, Tony! Thank you for the review. Glad our team was able to help get you the right coverage at the right price!"
Tommy5
May 11, 2023
"Gave detailed info., was courteous, and responded with assurance to all questions."
"We love seeing reviews like this, Tom. Thank you for taking the time to share your experience with our office! We look forward to helping with your insurance needs for years to come!"
Joel Kincaid
May 4, 2023
"Bob was very professional and detailed, he went through everything step by step and made sure that I knew all the information about how things work and what was included in the policy. He was very friendly and patient through the entire process making sure to answer all questions that were asked. I am very happy with my choice of car insurance through his office. I most definitely recommend going to him if you are in need of car insurance."
"Thanks for the positive review, Joel! We are glad to get your insurance needs taken care of. It's great to work with great people!"
Hector Acosta Sr.
February 28, 2023
"Great insurance company"
"It's great working with you too, Hector. Thank you for the review!"
Destinee Ramirez
February 7, 2023
"I recommend them for sure! So nice to have someone local who you can reach right away rather than calling a 1-800 number all the time. Great rates too!"
"We love working with people like you, Destinee. So glad to hear that you had a great experience with our team! Thank you for the review!"
Emily Wozniak
January 20, 2023
"Hannah Hanson helped me figuring out my first time home insurance and was super friendly and quick to respond to any questions!"
"Appreciate the review, Emily! So glad to hear that we were able to help make your first home buying experience a positive one! We are here to make sure all your insurance needs are met during big life changes!"
Arber Agushi
November 12, 2022
"Called many times and I was always told that Bob is to busy for customers who have been with State Farm for years.. Never returned my calls. I was forced to switch to a different agent. Very inconvenient. I do not recommend this agent or location."
Art Hoglund
September 8, 2022
"Just wanna say Bob helped me get my claim from another driver hitting my car. And I also would like to say he sent me all my info to get me in a new car the same day. Thanks Bob."
"Happy to help, Art! Appreciate the review and glad our team was here to make it a good experience for you."
Cindi
August 11, 2022
"Bob was so friendly and helpful. I left feeling very confident that I was set up with everything I needed."
"Thanks, Cindi! I'm glad that we were able to get your insurance needs taken care of!"
Wendy Hinkforth
August 11, 2022
"I had hail damage to my Jeep from recent storms. Bob worked to get my claim handled in a timely manner and was helpful when I reached out for assistance."
"Thanks for the review, Wendy! I am glad we were able to make your experience a positive one!"
Xay Ingels
March 2, 2022
"Bob is the man! He’s a very professional guy who takes pride in the work that he does. Very fortunate I was able to work with him 👍🏽"
"Great working with you as well, Xay. Thanks for the review!"
Graham Archer
March 1, 2022
"Working with Bob was the easiest insurance process I’ve ever experienced. Straight to the point without all of the “salesy” tactics. Price was fair, but experience was stellar. State Farm earned my business because of Bob Kirk. Oh and Aaron Rodgers! Go Pack Go"
"Thanks for the review, Graham!"
Anthony Peters
February 18, 2022
"After being cold called and offered a package of auto insurance and life insurance I decided to go ahead and apply for it. The auto insurance information gathered was incomplete and resulted in the agent being wrong after already quoting me a price. Told me he needed to “have his underwriters review it” and ignored me afterwards through multiple emails while still trying to push the life insurance portion forward. After finally responding to the 4th consecutive email sent, he agreed to call me later that same afternoon, but never actually called and I’ve never heard from him since. Still have no idea what happened with life insurance as I have never received any kind of update or communication in any form. Every step of the way the entire process has been mysterious, incomplete, and entirely unprofessional and I would definitely not recommend it to anyone."
"I am very sorry for your experience with us and I deeply apologize for the miscommunication. I will be calling to discuss with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
Adam Altreuter
February 11, 2022
"Bob Kirk has helped me with all my insurance needs and is very knowledgeable! He does whatever he can to help you out. 100% reccomend"
"It is great working with you, Adam. Thanks for the review!"